Contact us

Common Questions

Do you support both home users and businesses?

Yes. Lakes IT Services works with individuals, small businesses, charities, and larger organisations. We tailor every solution to suit your needs and budget.

How much do your services cost?

Pricing depends on the service required. We offer clear, upfront quotes before any work is carried out.
For regular support, we also offer:

• Monthly management plans

• Device Management Plans

• Website & VoIP packages
  Just contact us for a personalised quote.

How do I book a call-out or support session?

You can book support easily via:

• Email: support@lakesitservices.co.uk

• Phone: 01539 329330

Do you offer emergency or out-of-hours support?

Yes — we provide priority emergency support for urgent issues such as outages, security concerns, and critical failures. Out-of-hours rates apply.

What areas do you cover?

We are based in Kendal and cover Cumbria, the Lake District, Lancashire, and surrounding areas. Remote support is available UK-wide.

Are you insured?

Yes. Lakes IT Services is fully insured for:

• Public liability

• Professional indemnity

• Cyber liability

Absolutely. Most issues can be resolved quickly via remote access. If an on-site visit is needed, we’ll arrange one promptly.

Do you provide remote support?

Do you supply equipment as well as install it?

Yes. We source high-quality hardware including PCs, laptops, CCTV systems, access control devices, and VoIP handsets. All products come from trusted suppliers with warranty options.