VoIP & Phone Systems

At Lakes IT Services, we provide modern VoIP and phone systems designed for small businesses, charities, and organisations that want reliable communication without the complexity of traditional phone lines.

You’ll get a phone system that works the way you do, with local setup, local support, and real people when you need help.

Clear, Reliable Business Phone Systems, With Local Support

What We Do

VoIP Phone Systems

• Cloud-based business phone systems

• Crystal-clear call quality

• Call routing, voicemail, and call groups

• Flexible setups that grow with your business

Desk Phones & Softphones

• Desk phones for offices and reception areas

• Mobile and desktop softphone apps

• Take and make calls from anywhere

• System design based on how you work

• Full setup and configuration

• Simple training so everyone can use it

• Ongoing support when you need it

Setup, Training & Support

How Our IT Support Works

1. Chat with us - we understand how you handle calls

2. System design - tailored to your business

3. Setup & testing - phones, apps, and routing configured

4. Ongoing support - local help whenever needed

Phone System Options

We offer phone systems that:

• Work over your existing internet connection

• Scale as your team grows

• Support office, mobile, and remote staff

• Avoid expensive traditional phone lines

We’ll help you choose a setup that suits your needs, without overcomplicating things.

Why Choose Lakes IT Services?

• Local support - no call centres or ticket queues

• Simple systems - easy to use and manage

• Flexible setups - adapt as your business changes

• Clear pricing - honest and transparent

• Ongoing support - we’re here after installation

Frequently asked questions

Can we keep our existing phone numbers?
Yes, in most cases, numbers can be ported across to your new system.

Do we need new phones?
Not always. We can often reuse compatible phones or provide new ones if needed.

Can staff take calls on their mobiles?
Yes, softphone apps allow calls on mobiles, laptops, or desktops.

What happens if our internet goes down?
We can design systems with call forwarding or backup connectivity options to keep you reachable.

Is VoIP suitable for small businesses?
Yes, VoIP is ideal for small and growing teams and is usually more flexible and cost-effective than traditional systems.

Get in Touch

If you want a simple, reliable phone system with local support you can trust, we’d love to help.

Contact Lakes IT Services to discuss your phone system